Have Questions? Need Help?
Please call or Email us with ANY questions or concerns you may have. We are open Tuesday through Saturday, from 9AM-5PM EST. We will respond to you as quickly as possible. Your satisfaction is important to us. Without you, we would not be in business. Our Murphy Bed Mechanisms have a 5 year guarantee. All of our cabinetry has a 1 year guarantee. Our products are made with the intention of giving you years and years of functionality. We do assure you that the strength and durability of our products will exceed your expectations.
Take a look at some frequently asked questions below that may answer your concerns. If you still have any questions, give us a call or send us an email!
How long does it take to make a bed?
We usually have a bed ready for shipping/delivery within 1 – 2 weeks unless special custom modifications are added then it might take 3 weeks.
How much is shipping?
Depending on where you live and type of delivery determine cost, please call for pricing information.
Can I get it installed?
Options depend on location, any handy man should be able to install it.
How difficult is it to assemble?
It is not difficult to assemble but it will take some time, plan on a half day DIY project.
How heavy is the bed?
Depending from the size and type but they can weigh any from 332 – 673 pounds.
Is there a Warranty?
We offer a 5-year Warranty on all mechanical parts.
Can the bed be opened & closed easily?
Yes it only takes a few seconds.
Does the bed attach to the floor or the wall?
Either one which ever works best with your home design.
Do you need a box spring?
No the Murphy bed comes with a 1” foundation that the mattress sits on.
Can I use my own mattress?
Murphy bed requires a standard size innerspring mattress that should not exceed 10 inches in thickness.
Can I use a pillow top mattress?
If you would like to use a thicker mattress please let us know and we can make the bed frame deeper.
What keeps the mattress in place when the bed is closed?
There is a strap at the foot of the bed to hold the mattress into place when it is in the upright position.
Can you leave the bed made up when closing it?
You can leave sheets, blankets, and comforter on the bed but the pillows must be removed before closing.
How much does it cost for shipping / delivery?
It can cost anywhere from 350 to 500 depending on type and location.
Do you make beds with other types of wood besides melamine?
We use domestic 7 ply Birch, Maple or Oak laminate available in finished or unfinished wood.
Can I add lights to my Murphy bed?
Lights are an added option. They are two LED lights controlled by a touch sensor attached to the bed.
Is there a way to touch up the color or finish on my Murphy bed?
Touch up markers are available at most furniture retailers.
When choosing a color for my bed or cabinets, what is the difference between Solid, Wood Grain, and Deep Texture or Special Order?
Solid choices, offer smooth material containing a solid color, Wood Grain is smooth material that gives the appearance of wood. Deep Texture gives the look and texture to touch of wood. The Mediterranean gives a modern color choice and offers the look and texture of wood. Special Order colors vary in smoothness or texture. Please call for more information.